Facebook's Newest Funding Source: You
Michael Arrington
Apr 3, 2009

Facebook is testing a new virtual gifts product that allows users to give “credits” to other users. The idea is that you can give other users these credits in addition to or in lieu of commenting or liking a message or status. So if for example I say “out walking the dog,” other people can throw some credits my way. VentureBeat has an exclusive overview.

Here’s why Facebook likes the product – you pay for the credits with cash, to the tune of $1 per 100 credits. That’s enough incentive for them to test this out, despite the fact that anyone who looks at it for more than a moment will realize it’s doomed to fail. There’s no real world parallel to this gift, like Facebook’s existing (and reportedly underperforming) virtual gifts product that lets you give someone an image of a cupcake or whatever on their birthday. My strong guess is very few people will use this, I can’t imagine someone saying “nice status update, here’s some fake money.”

But it’s another weapon that the giant will use to try to eke out a profit during these tough financial times. And it’s far better than having to return to the capital markets to raise money at what’s likely to be an embarrassing large discount from that ridiculous $15 billion valuation that Microsoft gave them in 2007. Maybe if enough users buy credits that can never be redeemed back for cash they can stretch their runway a little farther.

It’s been a rough week for the fast growing network. They fired Gideon Yu, their third CFO in less than two years, on Tuesday. Facebook’s PR group flat out lied to the world about it, telling everyone who’d listen that the reason was they wanted to go public and they needed a CFO with public company experience. In rushing to get the message out they failed to note that Yu already had public company experience, at both Yahoo and Google, and is one of the more respected CFO’s in Silicon Valley. All Facebook succeeded in doing was to cement their reputation as an organization that will say anything they like, damn the truth, even going so far as to unfairly trash their own employees. Not much backbone there, and it’s no surprise that they can’t hold on to executives. Any future candidate worth their salt would do well to think twice before joining.

Advertisement
  • Related Topics
Advertisement
  • silicon valley dropout

    very bad week. but i cant blame for trying to find a way to make money.

  • david

    there has to be a better way! Seriously, that’s what they came up with?

  • http://www.crunchnotes.com Michael Arrington

    maybe their employees could think up better products if they weren’t so frightened of being fired and publicly trashed.

  • Cnn

    someone angry that venturebeat got the exclusive?

  • http://www.browze.in Oo The Nigerian

    Is this the best that they can do? I think it is time for Zucky to do like larry and Sergey. Bring in an Adult to run the business.

    For monetizing I would recommend offering premium accounts. e.g with ability to upload clearer pictures and tag groups to notes. I will write a blog post on how I think Facebook can make money.

    Virtual gifts? That is for Facebook Apps!

  • david

    Mike, if you posted a query to your readership simply asking “how do you think facebook could best monetize?” I think you / they would discover hundreds of better ideas. I don’t even use facebook and I think I could come up with 10 in about 8 minutes.

  • Phillip P

    Major BURN FaceBook, BURN.

  • http://scribd.com Veteran Newspaper guy

    Social networks have made money like this (Charging real money for users to send virtual gifts) for years overseas. Why not here? There is a model. (Draugiem.lv)

    The key is you have to tie the micro-charges to people’s mobile phone accounts.

    Good luck with that in the U.S. Better, might be to partner with iTunes for the payment processing. They have perfected the art of the 99 cent transaction process.

  • http://www.ilovephotos.com Lorenz Sell

    This article is a bit harsh. All things considered, Facebook has been one of the biggest innovators in the social space and has a rock solid product that over 200 million people use. There could have a been a myriad of reasons for letting Yu go and just as many reasons to avoid any sort of legal liability by saying anything beyond a plain vanilla “we need someone with more experience.”

    They’ll figure out their financial woes in due time and everyone reading this post will continue to have a Facebook profile – because I guarantee that every single reader of techcrunch has an FB profile.

  • http://www.facebook.com/people/Ivan_Kirigin/758374322 Ivan Kirigin

    “Any future candidate worth their salt would do well to think twice before joining.”

    Facebook doubled in size in 8 months, from huge to ludicrous huge. You have little verifiable information as to the implications of Yu leaving.

    I think your conclusion is extreme.

  • http://www.browze.in Oo The Nigerian

    I was thinking the EXACT same thing.

  • http://www.crunchnotes.com Michael Arrington

    no, we declined to test this product based on the rules they asked us to agree to.

  • http://www.crunchnotes.com Michael Arrington

    i’m guessing it wasn’t because he didn’t have public company experience, since he has public company experience. whatever the real reason, facebook lied about it.

  • Wade

    eXtrEmeLy KoOl, tHat iS

  • http://twitter.com/smashing Alx Klive

    Moving away from trashing Mike… I think the point is that this is a really dumb idea.

  • http://www.facebook.com/people/Christine_Lu/584626709 Christine Lu

    i’m all for trying to find a revenue stream, but this model is kind of dorky.

    …unless with those credits i can buy stuff from other people. white papers, reports, junk they’d otherwise sell on eBay. brand can jump in and give us a chance to win credits for selling our souls to them… that might work.

  • http://ImageDeposit.com wayne lambright

    I’ll pay $20 a month to use a facebook that works. Speaking about the frequently inop video mail feature.

  • http://www.crunchnotes.com Michael Arrington

    my favorite facebook screw up is mail. it’s broken half the time. I can’t turn it off so that people can’t send me messages, and then they get mad when i don’t return them (because I’m not able to read them).

  • Dave G

    That was a pretty tough post. It is interesting to see how much your opinion of them has changed…a year or two ago it was nothin’ but love.

  • Alex

    True. The try to steal the piece of bread from your own developers ecosystem – is like stealing from the beggars cap with quarters. Disgusting.

  • http://www.crunchnotes.com Michael Arrington

    it changes with the foul smelling wind. I don’t like this product and I don’t like the spin and fabrication coming from that company right now.

  • http://smartbabesaresexy.blogspot.com Smart Babes Are Sexy Blog

    But don’t *all* press releases concerning executive firings “lie”? I mean come on, how many executives really leave a company “to spend more time with their family” as so many companies claim?

    Anjali Sen

  • Alex

    The group of individuals who started by stealing other peoples ideas and implementation JUST WON’T STOP… ever. They will keep these lies going till the end of their days, be prepared.

  • ben88

    I agree with Mike. How can you trust a company your personal data that

    1. doesn’t trust its own employees
    2. lies
    3. is trying to copy every idea that they’ve seen somewhere…

    Why have all the co-founders left? Why have so many executives left?

    Because this is a company you cannot trust. People will realize that sooner or later.

  • http://www.facebook.com/people/Mark_Mayhew/505689060 Mark Mayhew

    yeah, i missed the falling out (between TC and FB)

  • Alex

    It’s been lies and fabrication all along, you just were in love, Mike. It looks like now you are not. :)

  • ben88

    ” because I guarantee that every single reader of techcrunch has an FB profile.”

    not true. I deleted mine after the redesign. People will follow.

  • mike

    this website’s writers are too conspiratorial. they take things too literally and then when subsequently released information doesn’t conform to that, they suspect cover up. it might be true what they say, but I think the writers on this site need to tone down their statements a little bit.

    on another note, I think facebook is feeling pressure not only because they might need money but also because, with the arrival of tweeter, they’re no longer the focus of everyone’s attention. The Economist said it best about a year ago, that the founder of Facebook should sell out before his bubble burst. I think Twitter should take the same advice

  • david

    I already noted above that I don’t have a profile.

  • mike

    i’d give you a “credit” to show my agreement with your assessment of the Facebook’s plan (it’s dorky), but that would effectively eliminate the need for me to open my mouth and say something about the matter, and the last thing I want to do is to keep my mouth shut

  • http://soeet.com Chris

    I have no doubt they will make millions with this.

    Anybody who doubts that people will pour money into this are simply wrong.

  • http://www.facebook.com/people/Aniruddha_Deshmukh/640745040 Aniruddha Deshmukh

    I am commenting with facebook connect so I am getting a kick out of these replies

  • Chris

    I guess you won’t be getting invited to any more FB parties from now on Michael?

    I’m just waiting to see what the next mistake will be that they make. It seems that there are rarely any positive articles written about FB any more … Only that they are growing very quickly – which can be taken as good or bad depending on your own point of view.

  • http://bjimba.blogspot.com Jim Russell

    One *ekes* out a profit, One *eeks* when a ghost is spotted.

  • http://www.facebook.com/people/Aniruddha_Deshmukh/640745040 Aniruddha Deshmukh

    so many people would have said the same about google. but look where they are today. they need a sound plan to monetize their user base.

  • mike

    maybe

    I don’t see why they can’t monetize by just advertising, if that’s not working well enough for them and they need to invent this goofy credit thing, then I think they have a problem

  • Babalawo

    Baba yi, Lo jeba!

  • http://www.perceptu.com Michael G.

    hmmm….maybe facebook is turning into Mahalo Answers (without the Q&A)?

  • http://www.crunchnotes.com Michael Arrington

    really? i’ll change it.

  • igniman

    my understanding is that facebook is finally starting to provide a global virtual currency system. if they allow developers of apps with virtual currencies to access this system, that’s a huge market and it’s gonna be enormously profitable for both (facebook and developers)

  • Kareem Sabri

    Worst. Idea. Ever.

    I hope, for humanity’s sake, no one is stupid enough to purchase NOTHING – which is what they are selling – from facebook. Clearly I give their users more credit than they do.

  • http://www.browze.in Oo The Nigerian

    @ babalawo: Nna gi!

  • http://www.browze.in Oo The Nigerian

    $20 a month is too much! Make that a year for 2nd level users. That is $200M from 10M users.

  • It IS plugged in, go ahead, talk

    5-10 websites a day. Special kb diet.

  • It IS plugged in, go ahead, talk

    Esperanto!

  • AcaKaliman

    yeah, the tone of this article as well as comments from Michael seem angry. What’s the background story Michael?

  • david

    Brilliant. You should send them them a courier pigeon and let them know about this “advertising” thing you speak of!

  • Pete

    If I could charge people for oversharing their status updates or even pay them to stop sharing like 10 times every 5 minutes, then facebook would have a business model that I’d gladly pay for.

    (Yes, I know I can “hide” or “unfriend” them. That’s not the point…)

  • Mike

    David, you’re an idiot, I obviously wasn’t telling them something that they didn’t already know (because we all know they’re trying advertising), i was just saying that if advertising isn’t working, then they’re in big trouble, because the goofy “credit” thing seems like a looser

    maybe you could get a pigeon to teach you how to read, you seem to need the help

  • Eric

    I thought Zuckerberg’s new motto was “fuck what the people think. this is my company and I’m gonna cry, er, do what I want to.”

  • http://blog.redfin.com Glenn Kelman

    Why doesn’t Facebook just charge for photo storage?

  • Mike

    if it ain’t free, it ain’t for me

  • ha

    I love the post’s pic!

  • Jack

    Who knows if this will work. I’ve seen people buy virtual gifts and send them around. Who knows if they will buy credits and doll them out. Who thought that people would be willing to buy virtual land in second life?

    Everyone knows they need a business model. At least they’re starting to try to actually make money!

  • Marc

    Yes! Arrington, you are coming around! Hope some of my past incendiary comments provided some food for thought. Even the one you deleted last week (rightly so).

    Hope you take another look at the revenue figures that Facebook leaks because I don’t buy them for a second.

    I think the pic for this post is just about right. To get an idea of how well virtual gifts monetize, you should check out the dating industry. On dating sites, users have a much higher incentive to purchase virtual gifts than on FB. That said, I believe the results have been disappointing. I believe POF even eliminated them entirely.

    Other than that. Hope you come up up with a great pic for the inevitable post on the crash of FaceBook. So have you thought about it? Don’t tell me you haven’t thought about it.

  • http://simplespot.ca Kamal

    you know that you can’t actually delete your profile, right? You can only deactivate it =P

  • Mike, jobless, and poor, and knjows nothing

    although facebook might be able to develop a business model to make it profitable, there’s no way (in my humble opinion) they will get the numbers that were once thrown around for the simple reason that they are no longer the latest thing. When they were partnering with ABC to host the presidential debates, it seemed like the world was Facebook’s oyster, and now they’re losing their lustre, and when they lose their lustre (which Youtube never did), the valuation goes down.

  • Dheeraj

    Why cannt facebook just start charging third-party developers a fees for using their platform? most platforms do that – the video gaming industry is full of such examples – look at the hundreds of games developed for the nintendo platform?

  • TechCrutch

    Wow, Arrington is one consistent dude. First anything FB does is pure gold, and now that he has his Twitter crush everything FB does is pure shit.

    This is just ridiculous. If he really cared about companies having cl'"> -->